Privacy & Cookies Policy

1. Who we are

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We’re Young & Norgate Limited, a bespoke joinery and design studio based in Bristol.

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Registered in England and Wales: Company No. 07341680
Registered office: 15–17 Church Street, Stourbridge, West Midlands, DY8 1LU

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Website: https://youngandnorgate.com

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We take your privacy seriously and are committed to handling your personal information in a safe, transparent, and responsible way.

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2. The information we collect

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We collect and store information you choose to share with us through our website, including:

• Contact form: your name, email address, and message.
• Brochure download form: your name and email address.

This data is stored securely in our website platform, Webflow, and is only used to respond to your enquiry or provide the information you requested.

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We do not collect sensitive personal information and we do not sell, rent, or trade your details with anyone.

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3. How we use your information

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We use the information you provide to:

• Respond to your enquiries
• Send you our digital brochure (if requested)
• Improve our website and services through analytics

We may also keep a record of communications for internal reference or quality purposes.

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4. How we store and protect your data

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Your information is stored securely within Webflow’s systems, which are protected by encryption and industry-standard security measures.

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We only keep your data for as long as necessary to respond to your enquiry or fulfil the purpose for which it was collected.

If you contact us again in future, we may retain previous correspondence to help us respond more effectively, but you can ask us to delete it at any time.

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5. Analytics and cookies

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What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites work properly and provide information to the site owners.

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How we use cookies

We use cookies for:

• Essential site functionality (so the website works correctly)
• Google Analytics, which helps us understand how visitors use the site, for example, which pages are most popular and how people find us

Google Analytics collects anonymous data such as your device type, pages visited, and time spent on the site.

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It does not give us access to your name, email, or any personal details.

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Managing cookies

When you visit our website, you’ll see a cookie notice. You can accept or reject non-essential cookies at any time.

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You can also manage or delete cookies through your browser settings.

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For more information about how Google uses data, visit:
https://policies.google.com/technologies/partner-sites

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6. Your rights

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Under UK data protection law, you have the right to:

• Ask for a copy of the information we hold about you
• Request corrections to any inaccurate information
• Ask us to delete your personal data
• Object to or restrict how we use your data

If you’d like to exercise any of these rights, please contact us at:
info@youngandnorgate.com

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7. Changes to this policy

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We may update this policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on this page with a new “last updated” date.

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8. Contact us

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If you have any questions about this policy or how we handle your information, please contact:

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info@youngandnorgate.com

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or write to us at:

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Young & Norgate Limited, 15–17 Church Street, Stourbridge, West Midlands, DY8 1LU

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